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CYBER SECURITY
Cyber attacks pose a significant threat to businesses today, with the potential to cause financial loss, reputational damage, and operational disruption.
1 Telegence offers comprehensive cyber security solutions to protect your business from these risks. Our services include online backup to safeguard your critical data, SaaS protection to secure your cloud-based applications, and cyber security services to fortify your network and systems. Additionally, we provide managed SIEM for proactive threat monitoring, cyber incident response to minimise damage in the event of an attack, and penetration testing to identify vulnerabilities in your security posture. By leveraging Telegence's expertise, businesses can strengthen their cyber defences and mitigate the impact of potential attacks.

Online backup
Backup and replication is a critical part of any business continuity plan, with online threats growing every year, it has never been more important to have a resilient method of data recovery. Prevents internal accidental or intentional deletion.
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Telegence Online Backup offers a comprehensive data protection solution that includes:
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Cost-Effective Off-Site Storage: Store backups off-site without the expense of managing your own infrastructure.​
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Complete Protection: Protect your entire environment, from files and applications to servers, against all types of data loss.​
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Insider Protection: Prevent accidental or intentional deletion of backup files.​​​
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Off-Site Backup Protection: Store your data securely in ISO 27001-accredited UK data centers.
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Reliable & Safe: Backed by Rubrik, a leading provider in backup and recovery.
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Best in Class Vendor & Product: Partnering with Rubrik, a leader in BCDR solutions recognized by Gartner and Forrester.​
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Instant VM Recovery: Restore virtual machines in 2 minutes, reducing downtime.​
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Scalable & Versatile: Easily increase storage capacity to meet your business needs.
Overall, Telegence Online Backup provides peace of mind by ensuring your data is safe, secure, and readily available for recovery.



SaaS Protection
An easy and reliable way to secure Microsoft 365 and Google Workspace against accidental or malicious deletion and other cloud threats such as ransomware.
Here's a breakdown with a bit more detail on Telegence SaaS Protection:
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What it does:
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Protects Microsoft 365 and Google Workspace data: Covers Exchange, OneDrive, SharePoint, Teams, Google Drive, Gmail, Calendar, and Contacts.​
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Data Loss Prevention: Guards against various data loss scenarios:​
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Inactive Licenses: Backs up data even if user licenses are inactive.
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Time Lost in Restoration: Avoids delays and potential data loss during vendor-assisted recovery.
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App Outages: Protects against data loss during service disruptions.
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Ransomware: Provides a recovery solution for data encrypted by ransomware.
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Accidental Deletion: Recovers data even after permanent deletion from system bins.
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Seamless Integration: Integrates smoothly with both Microsoft 365 and Google Workspace environments.
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Key Features:
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Infinite Retention: Store backups indefinitely without extra costs, allowing for long-term data management.
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Self-Service Portal: Enables users to manage backups and perform tasks independently.
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On-Demand Backups: Provides flexibility to create backups on demand as needed.
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Benefits:
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Data Security: Ensures the safety of critical business data across different scenarios.​
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Business Continuity: Minimizes downtime and disruption caused by data loss.
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Cost-Effectiveness: Offers infinite retention without additional costs.
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Peace of Mind: Provides confidence in the protection of valuable business data.
In essence, Telegence SaaS Protection offers a comprehensive solution for backing up and recovering Microsoft 365 and Google Workspace data, helping businesses maintain data security and ensure business
continuity.
Managed Cyber Security Services
Telegence offers a range of managed cyber security services to help businesses protect themselves from online threats. These services include:
Key Features:
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Managed Detection & Response (MDR): Proactive threat hunting and real-time response to security incidents.​
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Security Information & Event Management (SIEM): Next-gen SIEM for security analytics and threat intelligence.​
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Extended Detection & Response (XDR): Industry-leading XDR capabilities.​​​
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Threat Hunting: Proactive threat hunting activities to block threats before they occur.
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UK-Based Security Operations Centre (SOC): 24/7/365 real-time response and remediation.
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Vulnerability Scanning: Proactive identification of security vulnerabilities.​
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Security Assessment: Tailored solutions to fit your specific security needs.​
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Integration with Existing Tools: Maximizes your existing security investments.
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Complete Microsoft Office 365 integration
Benefits: -
Reduced Costs: Save on the cost of setting up and maintaining an in-house security team.
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Enhanced Security Posture: Mitigates online threats and improves your overall security.
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Improved Efficiency: Real-time response and remediation minimise the impact of security incidents.
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Peace of Mind: Gain confidence in your organization's security with expert support.
In essence, Telegence's managed cyber security services provide businesses with a comprehensive and cost-effective way to protect themselves from the ever-increasing threat of cyberattacks.

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Managed SIEM (Security Information and Event Management) Services
Real Protect Managed SIEM service provides complete threat visibility & protection across your entire IT estate, whether it be on-premises, cloud, or a hybrid IT environment. Next-gen threat intelligence, with a
complete holistic view. Ingests logs from all sources across your IT estate. Integrates with existing tools to deliver ROI
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Here's a breakdown with a bit more detail on Telegence SaaS Protection:
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What it is:​
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A managed Security Information and Event Management (SIEM) solution powered by Microsoft Sentinel.
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Combines advanced SIEM technology with Telegence's in-house Security Operations Center (SOC).
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Provides comprehensive threat visibility across your entire IT estate (on-premises, cloud, or hybrid).
How it works: -
Collects and analyzes logs from various sources, including devices, infrastructure, systems, and applications.
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Utilizes user and entity behavior analytics, threat intelligence, and Microsoft 365 integration.​​
Key Features: -
24/7/365 monitoring and response.
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Threat hunting and intelligence.
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Security assessment and tailored solutions.
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Integration with existing security tools.
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In-depth analytics and reporting.
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Historic logs for trend analysis.
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SOAR capabilities for streamlined incident response.
Benefits: -
Enhanced threat visibility and detection.​
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Improved security posture.
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Reduced costs compared to in-house security teams.
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Maximized return on Microsoft licensing investments.
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Proactive threat hunting and incident response.
Essentially, Telegence's Managed SIEM offers a comprehensive solution for organisations to improve their security posture, detect and respond to threats effectively, and gain valuable insights into their security
landscape.
Cyber Incident Response (CIR)
Telegence’s Cyber Incident Response is our approach to addressing and managing the aftermath following a security breach or cyber-attack.
2 in 5 businesses identified a cyber-attack in the last 12 months, and the UK average cost of a cyber security data breach is currently over £3.56m according to IBM’s latest Data Breach Report. The unfortunate reality is
that a cyber attack can strike at any time and all organisations need to be prepared to be able to respond and recover in the event of a breach.
Our Cyber Incident Response service follows The SANS process methodology, which enables us to effectively manage a security incident. This methodology features six key areas including: Preparation, Identification, Containment, Eradication, Recovery and Lessons Learned. Together these steps enable our Incident Response team to follow a mature and well-developed process in order to respond to a security incident efficiently and effectively.
Available as a retainer service with our Cyber Incident Response hotline, or as a pro-active solution with tabletop exercises, incident response playbooks, adversary emulation and continuity planning; Cyber Incident
Response is a crucial step to protecting your organisation.



Penetration Testing Service (PTS)
Telegence offers penetration testing services to help organizations identify and address security vulnerabilities.
What they do:
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Comprehensive Assessments: Conduct thorough assessments to uncover vulnerabilities in networks, infrastructure, systems, and applications.​
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Vulnerability Testing: Simulate real-world attacks to identify weaknesses, including weak authentication, misconfigurations, malicious processes, access control issues, and application security
flaws.​
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Remediation Guidance: Provide clear and actionable recommendations to address identified vulnerabilities and improve security posture.
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UK-Based Support: Offer access to a UK-based security team for immediate support and assistance.
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Tailored Solutions: Provide customized solutions to fit specific organizational needs and comply with regulatory requirements.​
Benefits:​ -
Enhanced Security Posture: Strengthen security defenses and reduce the risk of cyberattacks.
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Proactive Risk Management: Identify and address vulnerabilities before they can be exploited.
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Compliance: Ensure compliance with relevant industry standards and regulations.
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Peace of Mind: Gain confidence in the security of your organization's systems and data.
In essence, Telegence's penetration testing services help organizations proactively identify and address security vulnerabilities to improve their overall security posture and reduce their risk of cyberattacks. In essence, Telegence's penetration testing services help organizations proactively identify and address security vulnerabilities to improve their overall security posture and reduce their risk of cyberattacks.